Return Policy

We aim to provide the best beauty products, but if you’re not satisfied, here’s how we handle returns and refunds:

1. Eligibility for Returns:

• Returns are accepted within 14 days of delivery.

• To be eligible for a return, products must be unused, unopened, and in their original packaging for hygiene reasons.

2. Non-Returnable Items:

• Due to the nature of our products, the following cannot be returned:

• Opened or used beauty products (e.g., skincare, makeup).

• Sale or discounted items.

• Gift cards.

3. Refunds:

• If your return is approved, we will process your refund to the original payment method within 5-7 business days.

• Shipping costs are non-refundable unless the return is due to our error.

4. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will replace the item or issue a full refund.

5. How to Initiate a Return:

• Email us at [your email address] with your order number and details about your request.

• Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.